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Privacy Policy

Hotel Sabharwal Viceroy
Address: Journalist Colony, Kalasipalya, Bengaluru, Karnataka 560002
Contact: +91 95355 45654
Email: grpsabharwal@gmail.com
Effective Date: April 1, 2025

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1. Introduction
Hotel Sabharwal Viceroy is committed to safeguarding the privacy of its guests and website visitors. This policy explains how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms of this policy.

 

2. Information We Collect
We may collect the following types of personal information:

  • Name, contact number, email address, postal address

  • Government-issued ID details (Aadhaar, Passport, etc.)

  • Booking and stay details including check-in/check-out dates and preferences

  • Payment information (card details, UPI, bank transfers)

  • Communication records (emails, feedback, inquiries)

  • Technical data such as IP address, device type, and browser if visiting our website

 

3. Use of Information
The collected information is used to:

  • Process and confirm bookings

  • Provide customer service and fulfill your requests

  • Process payments and issue invoices

  • Enhance and personalize guest experiences

  • Send service-related communications

  • Comply with legal and regulatory obligations

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4. Sharing of Information
We do not sell or rent your information. It may be shared with:

  • Government authorities when legally required

  • Third-party service providers such as booking engines or payment gateways, bound by confidentiality

  • Internal staff for operational purposes related to your stay

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5. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While we strive for complete security, no method of transmission over the internet is entirely secure.

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6. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements. After this period, it will be securely deleted or anonymized.

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7. Your Rights
You have the right to:

  • Access and review your personal data

  • Request correction or deletion of inaccurate information

  • Withdraw consent (where applicable)

  • File a complaint with the relevant data protection authority
    For any such requests, please contact us via email.

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8. Cookies and Website Usage
If you use our website, we may use cookies to enhance user experience, collect analytics, and improve our services. You may disable cookies through your browser settings.

 

9. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

 

10. Changes to this Policy
This privacy policy may be updated periodically. Changes will be posted with the updated effective date. Continued use of our services indicates your acceptance of the revised policy.

Contact Us
For any questions or concerns regarding this policy, you can reach us at:
Email: grpsabharwal@gmail.com
Phone: +91 95355 45654

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